Privacy Policy & Terms

Privacy Policy

Effective Date: 1.5.2025.

At Pleteljko Crafts, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Pleteljko Crafts. Please read this policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, payment information, and other relevant details when you create an account, place an order, or contact us.
• Non-Personal Identification Information: We may collect information about your browser type, device type, IP address, and website activity for analytical and marketing purposes.
• Cookies: We use cookies to enhance your experience and track site usage. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders and provide products and services.
• To communicate with you regarding your orders or inquiries.
• To send marketing materials and updates (with your consent).
• To improve our website and customer experience.
• To prevent fraudulent activities and comply with legal obligations.

3. How We Protect Your Information

We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no data transmission over the internet is completely secure, and we cannot guarantee 100% security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your information with trusted partners or service providers who help us operate our business and provide services to you. These partners are obligated to keep your information confidential and are not authorized to use it for any other purposes.

5. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at [insert contact email]. You may also unsubscribe from our email newsletters at any time.

6. Third-Party Websites

Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pleteljko Crafts
contact@pleteljkocrafts.com